After Sales Manager

--MASTERMINDES--

A leading company in furniture located in Baghdad Al-Karrada is looking for an after sales manager to Take ownership of customer's issues and follow problems through to resolution. while leading and supervising a team.

Customer Service
Operation
Leadership
English


Location

Baghdad - Karrada

Working time

8:00 AM - 4:30 PM  / 6 Days a week

Salary range

4,000,000-5,000,000 IQD

Gender

Male / Female

Responsibilities

  •  Improve customer service experience, create engaged customers, and facilitate organic growth
  • Set a clear mission and deploy strategies focused toward that mission
  • Keep accurate records and document customer service actions and discussions
  • Analyse statistics and compile accurate reports.
  •  Control resources and utilise assets to achieve qualitative and quantitative targets

Qualifications

  • Bachelor's Degree in business administration, economics, or in any other related business discipline
  • +8 years’ experience in a management field, preferably customer relationship management.