Senior Technical Support Specialist

--MASTERMINDES--
Our client who is a leading company in Project Management and Financial auditing in Baghdad, is seeking a qualified Senior Technical Support Specialist to fill this position and play a vital role in the overall success of the company.




Location

Baghdad - Karrada

Working time

9:00 AM - 5:00 PM  / 6 Days a week

Salary range

1,500,000 IQD - 1,700,000 IQD

Gender

Male 

Responsibilities

  • Manage and maintain network systems, computer hardware, and IT equipment.
  • Provide advanced technical support and troubleshoot system issues efficiently.
  • Supervise and guide the technical support team to ensure departmental goals are met.
  • Implement routine maintenance plans to ensure system readiness and reliability.
  • Collaborate with other departments to enhance IT infrastructure and overall performance.
  • Prepare technical reports and ensure timely completion of assigned tasks.

Qualifications

  • Bachelor’s degree or higher in Information Technology, Network Engineering, or a related field.
  • Minimum of 4 years of experience in technical support or network administration.
  • Fully available and not committed to any other official employment.
  • Strong knowledge of network systems, computer maintenance, and IT equipment.
  • Highly organized and capable of meeting tight deadlines.