For one of Masterminds’ clients – a leading company in the travel and tourism industry – we are looking for a male and a female Call Center Agent to join a specialized team responsible for handling customer inquiries and providing support
Location
Baghdad - Al-Mansour
Working time
9:00 AM - 6:00PM / 6 Days a week
Salary range
600,000IQD – 750,000 IQD
Gender
Male / Female
Responsibilities
- Answer incoming calls professionally
- Provide accurate information about products/services
- Handle customer complaints and offer solutions
- Record and update customer data
- Transfer calls to the appropriate department when needed.
Qualifications
- Previous experience in a call center is preferred
- Strong communication and interpersonal skills
- Basic computer skills (e.g., Word, Excel)
- Punctual, organized, and able to work on shifts