Our client, a well-known salon in Baghdad, is seeking a qualified Beauty Center Receptionist to fill this position and play a vital role in the overall success of the business.
Location
Basra
Working time
8:00 AM - 2:30 PM
OR
2:30 PM - 9:00 PM
/ 6 Days a week
Salary range
500$ - 750$
Gender
Female
Responsibilities
- Greet and farewell clients in a warm and professional manner to enhance customer satisfaction and loyalty.
- Manage client bookings, follow up with inactive clients, and encourage rebooking to retain customers.
- Handle customer complaints efficiently and escalate unresolved issues to the Salon Manager when needed.
- Prepare daily income reports and handle cash transactions accurately and responsibly.
- Keep the reception area clean, organized, and ensure all communication equipment is functioning properly.
Qualifications
- Communicate effectively with clients in person and over the phone while maintaining professionalism and telephone etiquette.
- Proficient in using booking systems and office software to manage appointments and customer service tasks.
- Strong knowledge of salon services and products with the ability to explain and recommend based on client needs.
- Excellent time management and organizational skills, ensuring smooth coordination of technician schedules.
- Maintain a well-groomed and professional appearance that reflects the Joelle Group brand image.